We try hard to prevent negative impacts on the community's safety and wellbeing while we do our work. However, we realise unfortunate events do happen. If you've been injured or your property has been lost or damaged because of work we’ve done, we will investigate. Please complete an Incident notification form (118KB) right now to lodge a claim for the damage we've caused. Be sure to include photos and any other relevant documentation.
There are things you can do to help make the process run smoothly. Please: