Maintaining your listing

Follow our ongoing criteria

All our listed providers for building and developing must follow and use Sydney Water's current instructions, forms and standards and specifications to fulfil all requirements for the type of work they do. You'll be expected to uphold our strict criteria, and ensure that training and competencies are up to date.

We're currently accepting applications for new field testing providers only.
You will need to have NATA accreditation for the required tests and/or inspections before applying. You can find more information on getting NATA accredited here. Once you have been NATA accredited, please contact us at providerservices@sydneywater.com.au.

We're not currently accepting applications for new providers in any other provider category.
When we call for applications for other types of providers, we'll communicate it online and through other appropriate channels.

Criteria you must meet

Training you'll need to do

Criteria you must meet

To maintain your provider listing, you must continue to meet the following criteria and any other criteria we may apply. If your company fails to maintain these criteria, we'll consider removing it from our list. You must: 

  • have current third party certification by an independent Joint Accreditation System of Australia and New Zealand (JAS-ANZ) registered certification company to AS/NZS ISO 9001 of a documented Quality Management System (QMS) that includes processes to address our requirements for a Product Specific Quality Plan (PSQP) – the QMS must address all warranties, activities and services that relate to the provider 
  • demonstrate an ability to plan and implement safety and environmental requirements
  • show satisfactory ongoing performance after periodic reviews by us
  • maintain appropriately trained key personnel
  • complete a minimum of 2 jobs each year
  • have appropriate and current insurances for the category your company is listed for
  • conform to our codes, instructions, Developer Works Deed (Standard Terms) (556KB) and Business Ethics guide
  • ensure your company is not in voluntary administration, receivership or similar.

Training you'll need to do

If you need training and assessment, please refer to our Provider training matrix (105KB) for the units of competency you must attain. All listed providers must be aware of and understand our Confined space safety (2.8MB) procedure. 

Note
Our Confined space safety (2.8MB) procedure is a guide only. As a provider, you must develop your own safety management plans and safe work method statements under the NSW Work Health & Safety Regulation 2011.