Water servicing coordinator documents

Resources to help you support developers

These resources have been specially designed to help water servicing coordinators provide a consistent, highly informed service to support developers throughout the land development process.

Complying applications

Land under development, proposed property number and main to meter – checklist (466KB)

Minor works conditions of approval (146KB)

Minor works PCP – checklist (671KB)

Multi-level individual meter undertaking (1.4MB, DOCX)

New property number allocation (land under development – LUD) form (217KB, XLS)

Planning requirements checklist for Section 73 developments (31KB)

Requirements for business customers for commercial and industrial property developments (352KB)

Section 73 additional advice (493KB)

Work instruction: processing a complying application package for a Section 73 certificate (313KB)

eDeveloper online help

These documents help water servicing coordinators use eDeveloper: 

System process: WSC online help (2.2MB)

Issue requirements: WSC & DSO online help (772KB)

Flow isolation / flow management (FIFM)

Procedures

HSP0070 Flow Isolation and/or Flow Management (FIFM) (172KB)

• Attachment 1 Water (483KB)
• Attachment 2 Wastewater (249KB)
• Attachment 3 Treatment (223KB)
• Attachment 4 Stormwater (186KB)

Process responsibilities for products (planned only) (21KB)

Health & safety procedure: HIDRA (258KB)
 

Forms

Form A: Request for flow isolation / flow management of an asset (125KB, DOC)

Form B: Key responsibilities (69KB, DOC)

Form C: Flow isolation / flow management HIDRA (73KB, DOC)

Form D: Communication for flow isolation / flow management (55KB, DOC)

Form E: Trial flow isolation / flow management and recommissioning schedule (80KB, DOC)

Form F: Asset operational status sheet (74KB, DOC)

Form G: Asset operational status sheet – wet well levels log (67KB, DOC)

Form H: Flow isolation / flow management schedule and method for proving successful FIFM (100KB, DOC)

Form I: Flow isolation / flow management monitoring plan (65KB, DOC)

Form J: Flow isolation / flow management recommissioning schedule (68KB, DOC)

Form K: Flow isolation / flow management milestone and hold point checklist (100KB, DOC)

Form M: HIDRA & authority to work checklist for planned work <250mm, 250mm, or 250mm & greater already identified as W3 with low customer and system risks (84KB, DOC)

Form O: Trial isolation of <250mm and W3 single barrier routine 250mm and greater with low customer and system risks (72KB, DOC)
 

Checklists

Water assessment checklist (86KB)

Wastewater assessment checklist (316KB)

Stormwater assessment checklist (895KB)

Upfront Connection Requests checklist

Work instructions

Design submission using DTC or engineering certified solution (100KB)

Existing asset easements and issuing clearance advice (96KB)

Land under development (LUD) process (229KB)

Managing agreements for complex, major and minor works (186KB)

Multi-level individual metering for standard Section 73 certificate applications (707KB)

Pressure sewerage systems – connections and extensions (3.9MB)

Process for requesting various construction and connection activities for upfront cut-ins (180KB)

Processing application for anticipated requirements for Section 73 certificate before receiving consent document (291KB)

Procurement guidelines for developer works FAQs (84KB)

Procurement guidelines for developer works (544KB)

Reviewing designs not using deemed-to-comply design solutions (126KB)

Risk categorisation roles and responsibilities for submitting design packages (175KB)

Road closures (487KB)